Help Center

Find answers to frequently asked questions and get support

Getting Started

How do I create an account?

Click the "Get Started" button and follow the registration process. You'll need to provide your email address and create a secure password.

What devices are supported?

EUTV works on:

• Web browsers (Chrome, Firefox, Safari, Edge)
• Android devices (6.0+)
• iOS devices (12.0+)
• Smart TVs

Subscription & Billing

What payment methods do you accept?

We accept major credit cards, PayPal, and other secure payment methods depending on your region.

Can I cancel my subscription?

Yes, you can cancel your subscription at any time from your account settings. Your service will continue until the end of your current billing period.

Do you offer a free trial?

Yes! We offer a 24-hour free trial. No hidden fees or commitments.

Technical Support

Why is my video buffering?

Buffering can be caused by:

• Slow internet connection (we recommend 10+ Mbps for HD)
• Network congestion
• Device performance issues

How do I download content for offline viewing?

Offline downloads are available with Premium and Family plans. Look for the download icon next to supported content.

Content & Features

What's included in each plan?

• Basic ($4.99/month): HD streaming, Live TV, Movies, Series, Music - 1 device
• Premium ($8.99/month): All Basic features - 3 devices
• Family ($12.99/month): All Premium features + Music auto-download - 5 devices

How often is new content added?

We add new movies, series, and live content regularly. Check our "New Releases" section for the latest additions.

Contact Support

Still need help? Our support team is here for you:

• Email: support@eutv.cc
• Response time: Within 24 hours
• Premium support: Priority response for Premium and Family subscribers